Below are the various modules of Oracle Apps CRM.
Oracle Marketing
Marketing Online
Trade Management
Marketing Intelligence
Marketing Encyclopedia
Oracle Partners Online
Oracle Sales
Oracle Telesales
Sales Online
Mobile Field Sales
Oracle iStore
Quoting Support
Oracle Collections
Incentive Compensation
Sales Intelligence
Oracle Contracts
Contracts for Sales
Contracts for Service
Contracts for Rights
Contracts Intelligence
Oracle Service
iSupport
Teleservice
Install Base
Advanced Scheduler
Field Service
Spares Management
Depot Repair
Quality Online
Service Intelligence
Interaction Channels
Advanced Inbound
Advanced Outbound
Oracle Scripting
Email Center
Interaction Centre Intelligence
Foundation Components
Resource Manager
Territory Manager
Calendar
Task Manager
Assignment Manager
Interaction History
Notes
1 to 1 Fulfillment
Escalation Manager
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