Account Receivables

Issues| When Upgrading Oracle Apps from 11i to R12

By Jag - August 01, 2012
Issues| When Upgrading Oracle Apps from 11i to R12
If you are starting or thinking of starting your Oracle R12 upgrade, you are probably wondering what type of issues other companies had with their upgrade.  It’s been about six months since I was the project manager on a 11i to R12 (12,1.1) upgrade.  Here’s a list of the modules that were upgraded:
  • General Ledger
  • Payables
  • Fixed Assets
  • Receivables
  • i-Receivables
  • Projects
  • Purchasing
  • Inventory
  • E-Business Tax
  • HR (shared install)
This upgrade seemed to focus around new functionality in Payables (or the Payments module), the integration of E-Business Tax, and addition of Subledger Accounting processes.  From our 3 test cycles, we found 182 issues.
Resolution Type Total
3rd Party Configuration 7
Customization 25
DBA Action 11
Module Configuration 22
Oracle Sys Admin Config. 30
Patch 28
SQL Script 4
Training 55
Grand Total 182
As you can see, most of the issues were training related (30%).  If you look by module, Payables almost had half of the issues followed by Receivables.  This makes sense because in R12 payments and receipts are now processed differently.
Resolution Type AP AR FA GL INV iREC PA PO SYS TAX Total
3rd Party Configuration 2



1 1 2 1
7
Custom Code 12 3
1
8
1

25
DBA Action 2 2 4 1 1


1
11
Module Configuration 7 5
2
1
2 1 4 22
Sys Admin Config. 14 5 2 1 1 1 2 1 3
30
Patch 10 6 3 2
1 2 1 2 1 28
SQL Script 2 1 1






4
Training 30 5 5 4 2
1 2 1 5 55
Total 79 27 15 11 4 12 6 9 9 10 182


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